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Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict
Gini Graham Scott你有多喜欢这本书?
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The potential for conflict exists in every interaction. But when one doesn't know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham Scott shows readers how to identify the reason for the conflict, recognize and control the emotional factors, and find the best solution. Written in an accessible, conversational style, packed with real-life examples, and including simple exercises and tools to help assess conflict situations, this indispensable guide shows readers how to handle whatever life throws at them.
年:
2007
出版社:
AMACOM
语言:
english
页:
241
ISBN 10:
0814480632
ISBN 13:
9780814480632
文件:
PDF, 1.42 MB
您的标签:
IPFS:
CID , CID Blake2b
english, 2007
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