Sooner Safer Happier

This book is here to help you on your unique journey to better ways of working in the Age of Digital in order to lead to better outcomes. It is a collection of antipatterns and patterns grouped into eight chapters, each chapter being a key learning.

These are lessons learned the hard way, and they are presented here to help you avoid potential potholes. Where work is emergent there is no such thing as best practice. There is no one size fits all. Your context is unique. These antipatterns and patterns are approaches that have been experienced by the authors and observed across hundreds of organizations to—more often than not—act as a headwind (antipattern) or a tailwind (pattern) to improving outcomes. This book, and the patterns and antipatterns within it, is shared learning. As your context is unique, your mileage may vary. No other organization has the same impediments, history, and culture as your organization. There is a need to apply an emergent mindset to this emergent domain of work. Take these learnings and optimize for fast learning. Amplify experiments that work and dampen experiments that don’t.